What it is
The tracker behind reorder outreach. One row per customer per purchase cycle — the second purchase, the third, and so on — recording whether that nudge is queued, has gone out, converted, or the customer opted out. It is how the retention agents keep repeat-purchase outreach organized and avoid contacting the same person twice for the same cycle. It pairs with Customer Reorder Due, which decides who is due.How it gets data
Populated by the retention/outreach agents as they work the reorder list; not part of the standard onboarding catalog. Available to query once your workspace runs the relevant agents.agent_run_id links each row back to the agent run that created or updated it.
Fields
Also carries the system columns
id, tenant_id, workspace_id (tenant isolation), created_at, and updated_at. They are managed automatically.